You are now taking the Housekeeping Basics quiz. DO NOT leave your browser window until you have completed and submitted all of the questions or your quiz will be invalid. Please enter the following information and answer the 25 test questions: First and Last Name Email Phone Number 1. What is a natural alternative to cleaning daily use copper pots? Vinegar and Salt Dawn Liquid Dish Soap Silver Polishing Foam Tomato Juice and Corn Starch None 2. Why is it typically better to spray a cloth with a chemical rather than spraying a surface directly? When you spray a surface directly, the cleaning product may get on other nearby surfaces and cause damage Certain surfaces cannot be saturated with a cleaning product You can control the amount of product used with a cloth All of the above None 3. Why are different colored & textured microfiber cloths used in housekeeping? Housekeepers appreciate the colors as opposed to all white cloths There is no need to have different colored cleaning cloths A textured cloth makes it easier to remember which cloth you used last Colored & textured cloths are used on specific surfaces None 4. When using paste wax to clean antique wood furniture, always rub in the same direction of the grain. True False None 5. What is the best way to clean the screen of an LCD television? Never clean an LCD screen Reverse the vacuum and blow off the dust Use only paper towels and glass cleaner Use a soft cloth and specialized screen cleaner None 6. In what general direction should you dust and vacuum a room? North to South Top to bottom Bottom to top From the farthest corner to the doorway None 7. What is the best method for cleaning high end wood floors? Vacuum regularly and use a bucket with hot water and vinegar Mop floors daily with warm water and dish soap Mop floors sparingly never saturating the floor with water or chemicals Vacuum, clean the baseboards and use Simple Green in a bucket of hot water None 8. Organic cleaning products are best because they do a better job at removing grime. True False None 9. Cleaning products should be on an inventory list and re-ordered weekly to ensure that the home is always well-stocked. True False None 10. What is the best protocol for doing a daily walk-through? Remove all the trash from every part of the house Check in with your principals to make sure they know you have arrived Remove any dishes, tissues, newspapers, trash or anything that appears out of place Follow a checklist for every room of the house None 11. It is best to clean bronze statues using a good all-purpose cleaner daily to ensure grime does not accumulate. True False None 12. When dry cleaned shirts are brought into the house, the protocol would be as follows: Bring it straight up to the respective closets where the items belong Leave it in the plastic so that the principal knows it has been returned Log in the items, remove the plastic and place it on the appropriate hangers and closet Inform and indicate to the principals which shirts arrived None 13. To remove a stain from carpet, pour a strong solution over the area and rub it until the stain is gone. True False None 14. When cleaning stainless steel, it is best to go against the grain in order to alleviate any streaking. True False None 15. What is the best way to remove wax that has spilled on a wood surface? Immediately grab a microfiber cloth and blot the wood Place a brown paper bag over the wood surface and use a hot iron If the wax is dry, use a plastic credit card and gently remove the wax Place ice cubes over the wax and scrape it off with a butter knife None 16. When cleaning a room, it is best to begin with the baseboards and furnishings first. True False None 17. The best way to remove debris from fine fabric on a sofa is to use the vacuum attachment directly on the fabric. True False None 18. All rugs whether antique or not can be vacuumed regularly using the carpet attachment on a high end vacuum. True False None 19. How often should a mattress be rotated and/or flipped? Every 6 months Monthly Annually Depending on the mattress, typically it is quarterly None 20. What type of padding should never be used to cushion or store silver? Rubber Felt Newspaper Cardboard None 21. What is the best way to keep the washing machine odor free? Keep the door open Wipe the interior down weekly with vinegar Run the Washing Machine weekly using cleaning tablets All the above None 22. Ice Makers and Ice Machines are different in that an Ice Machine does not require as much maintenance, just changing of filters. True False None 23. What does zoning a home entail? Calling the Building Department and requesting a permit Ensuring that the housekeeping staff stay in one part of the house Separating the home into a scheduled plan for cleaning purposes Creating a plan of the house so that the staff understands the layout None 24. How do you remove an orange juice stain from a porous stone surface such as marble? Use Bar Keeper’s Friend and scrub with a steel wool pad Make a Baking Soda paste; place it on top of the stain; and cover it with plastic Call in a specialist to sand down the marble until the stain is gone Apply one cup of bleach and let it sit for 24 hours None 25. Which items can be added to water for preserving cut flowers? Bleach, Butter and Salt Bleach, Aspirin and Sugar/Floral Food Mustard and Cinnamon Baking Soda and Lemon Juice None Well done! You have reached the end of the Housekeeping Basics assessment. Please click on the Submit button to continue. 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